Sales Operations Manager, Singapore

Business Operations:

• Drive completion of local sales agreements and commercial contracts across advertising revenue and partnership revenue
• Develop, prepare and/or maintain documentation pertaining to business processes, systems operation, product development, and other technical processes that relate to SEA
• Ensure documentation accurately reflects changes in a product, service, or process and develop/maintain support tools to service the organization as it relates to using our sales systems
• Support the development, maintenance and implementation of Sales Operation processes, policies and workflows alongside the Singapore-based Business Operations Manager
• Support the onboarding of new products and customers into existing sales systems, including initial operational set up and ongoing governance. This includes training and testing of system processes and enhancements
• Report sales performance via various platforms including salesforce, SSP’s, DSP, DOMO etc
• Drive continuous improvement across sales operational processes
• Drive compliance across creative guidelines and advertising standards across the region

Financial Operations:

• Support the completion of quarterly sales targets and required analysis
• Approve annual and ad-hoc deal pricing, and provide commercial support as required
• Propose strategies to increase fill/CPM/productivity across all regions/products
• Support local sales team to acquire new customers and increase market share which includes supporting new customer onboarding and documentation
• Management of discounts and approval of prices outside of agreed discretionary allowances
• Support the annual budget (management planning) process and monthly forecasts as required
• Management of yield and review of local rate cards to optimise revenue across the territories
• Generation of regional reporting including monetisation/fill rates, attachment rates and productivity metrics across the region

Others:

• Establish and refine business practices that adhere to local subsidiary guidelines
• Be the subject matter expert across pricing, tax, commercial, creative and legislative nuances across SEA
• Drive adoption of local best practices to other regions, and support with training as required
• Drive continuous improvement across operations, and assist where required
• Assist with Head of Operations with expansion projects/commercial feasibility where required
• Act as a local “conduit” to the local subsidiary and provide general support as required from the Sydney-based team
• Support the local site lead in all operations, administration, and reporting matters

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• Deep understanding of the current media landscape, with knowledge of SEA’s digital and CTV advertising space.
• 10+ years of industry or relatable experience supporting the Advertising Sales function
• 10+ years of Advanced Excel skills including a deep understanding of formulas and financial modeling
• 10+ years of 
• Advanced MS Office skills, including Excel, PowerPoint, etc
• 5+ years experience with Salesforce
• 5+ years experience with SAP
• Experience with working within a global / matrix organisation
• Experience with commercial negotiations with external stakeholders
• Excellent written and verbal communication skills, strong attention to detail, and good follow-through
• Ability to deal with ambiguity, solve complex problems, and navigate large, global organizations
• Self-motivated, assertive, analytical, and comfortable working in a fast-paced environment
• Korean speaking is considered highly advantageous for those with bilingual skills
• The individual must be a motivated self-starter responsible for building and growing relationships with internal and external stakeholders.

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✉️ If you’d like to apply, please do so by submitting your CV here, or in-mailing us directly.

☎️ You can also follow our LinkedIn page to keep up to date with future opportunities, or opportunities for colleagues or friends, as we offer an amazing $300 referral bonus!

If we have not contacted you in 28 days, we regret to inform you that this time around, your application has not been successful.

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